7winer's Privacy Policy

7winer is a trusted online betting and casino platform in Bangladesh. We place the highest importance on our users' privacy. This Privacy Policy ("Policy") describes how we collect, use, store, and share your personal information. By using 7winer, you agree to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our platform.

This Policy applies to the https://7winer.lat website and all 7winer services. We may update this Policy from time to time — any changes will be reflected with a new date on this page.

1 What Information We Collect

7winer collects personal information necessary to create your account, provide services, and ensure security. We collect two types of information:

1.1 Information You Provide Directly

When you register with 7winer or use our services, the information you provide yourself:

• Full name and date of birth (for age verification — must be 21 years or older)
• Email address and mobile number
• Password (stored in encrypted form)
• Identity verification documents (National ID, passport, or driving licence)
• Payment information (bKash, Nagad, Rocket, Upay, or bank account details)
• Address information

1.2 Automatically Collected Information

When you visit the 7winer website, certain information is collected automatically:

• IP address and device type
• Browser type and version
• Operating system
• Time spent on the website and which pages you visited
• Information collected from cookies and similar tracking technologies
• Transaction history and gaming activity data

2 Purpose of Data Use

7winer uses the information collected for the following purposes:

2.1 Account Management

We use your information to create and manage your 7winer account, verify your identity, and ensure secure login.

2.2 Payment Processing

Financial information is used to process deposits (minimum ৳200) and withdrawals (minimum ৳800) and to prevent fraud. All transactions are completed via bKash, Nagad, Rocket, Upay, or bank transfer.

2.3 Customer Support

Our 24/7 Bengali live chat support team uses your information to resolve your requests and complaints.

2.4 Responsible Gaming

Information is used to analyse gaming behaviour patterns, identify problematic situations, and provide responsible gaming tools.

2.5 Legal and Regulatory Compliance

To ensure compliance with applicable laws and regulations, prevent fraud and money laundering, and maintain records for dispute resolution.

2.6 Service Improvement

Information is analysed to improve the quality of the 7winer platform, develop new features, and personalise the user experience.

3 Sharing and Disclosure of Information

7winer does not sell your personal information to third parties. However, we may share information in specific circumstances:

3.1 Service Providers

Necessary information is shared with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay, bank), identity verification, fraud detection, and technical services. These providers are contractually bound to protect the information.

3.2 Legal Obligations

Information may be disclosed to authorities as required by court orders, government directives, or applicable law. In such cases, we will try to notify you in advance as much as possible, where permitted by law.

3.3 Fraud and Security

Information may be shared with relevant agencies to detect and prevent fraudulent activity, money laundering, or other illegal activities.

3.4 Business Transfers

If 7winer goes through a business merger, acquisition, or asset sale, user information may form part of that transaction. In such cases, we will notify users in advance.

4 Data Security Measures

7winer uses industry-standard technologies and processes to protect your personal information:

• SSL Encryption: All data transfers on our website are secured through SSL (Secure Socket Layer) encryption.
• Data Encryption: Stored sensitive information, particularly passwords and financial data, is kept using strong encryption methods.
• Access Control: Only authorised personnel can access your information where necessary.
• Security Audits: Regular security testing and assessments of our systems are carried out.
• Two-Factor Verification: Additional verification steps are available to enhance account security.
• Firewall Protection: Advanced firewall systems remain active to prevent unauthorised access.

Please note that 100% security on the internet cannot be guaranteed. It is your responsibility to keep your account credentials private and to notify us immediately if you notice any suspicious activity.

5 Cookies and Tracking Technologies

7winer uses cookies and similar technologies to operate the website effectively and improve your experience.

5.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the website — maintaining login state, security verification, and so on.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Collect anonymous statistics to analyse website usage and improve services.

5.2 Cookie Control

You can control or delete cookies through your browser settings. Please note that disabling certain cookies may limit some functionality of the website.

6 Data Retention Period

7winer retains your personal information only for as long as necessary. Specific periods are described below:

• Active Accounts: All account information is retained while the account remains active.
• Financial Transactions: Financial records may be retained for an extended period as required by legal compliance.
• After Account Closure: Some information may be retained for a specified period after account closure due to legal obligations.
• Marketing Communications: Marketing-related information is deleted upon withdrawal of consent.

When the retention period ends, information is securely deleted or anonymised.

7 Your Rights

As a 7winer user, you have the following rights regarding your personal information:

7.1 Right to Access

You may request to know what information we hold about you and receive a copy of it.

7.2 Right to Rectification

If information stored in your account is incorrect or incomplete, you may request a correction. Some information can be updated directly from your account settings.

7.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations.

7.4 Right to Restrict Processing

In certain circumstances, you may request that processing of your information be restricted, particularly when the accuracy of the information is in dispute.

7.5 Right to Withdraw Consent

Consent given for marketing communications may be withdrawn at any time. Withdrawing consent will not affect the lawfulness of processing carried out on the basis of consent before its withdrawal.

To exercise any of the above rights, please contact our support team. We will respond to your request within a reasonable time.

8 Protection of Minors

7winer strictly provides services only to individuals aged 21 or older. We do not knowingly collect information from any minor.

If it comes to our attention that a minor has created an account, we will immediately close that account and delete the associated information. The age verification process at account registration is mandatory.

If you believe that a minor is using our services, please notify our support team immediately.

9 Third-Party Links and Services

The 7winer platform may have connections to certain third-party services, such as payment gateways. These third-party sites or services have their own privacy policies, and we are not responsible for their policies.

For payment processing, your financial information goes directly to bKash, Nagad, Rocket, Upay, or the relevant bank. These institutions are responsible for complying with their own privacy policies.

10 Changes to the Policy

7winer may update this Privacy Policy from time to time. If there are any significant changes, we will:

• Update the date on this page
• Send a notification to your registered email address
• Display a clear notice on the website

Continued use of 7winer after changes will be taken as your agreement to the new Policy. We therefore recommend checking this page regularly.